Effective: January 2025
Philippines — RA 10173
English (en-PH)
Overview
889jili operates an online gaming platform designed for Filipino players. The platform covers sabong, esports betting, sports odds, poker, fishing games and related services, all transacted in Philippine Pesos. In providing these services, 889jili inevitably processes personal data about the people who use the platform.
This Privacy Policy is written to be read and understood by our members — not to be buried in legal language that obscures your rights. We have tried to be direct and specific about every material practice. Where something is unclear, contact our Data Protection Officer (DPO) using the details in the final section of this document.
By registering for an 889jili account or using any part of the platform, you acknowledge that you have read this policy and understand how your personal data is handled. If you disagree with any part of it, do not register or continue using the platform.
Data Controller
889jili is the data controller for the personal information collected through the platform. As data controller, 889jili determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in accordance with the Data Privacy Act of 2012 and its implementing rules and regulations.
All data processing by 889jili is limited to what is necessary for operating the platform, verifying member identities, processing financial transactions, complying with applicable regulations and communicating with members about their accounts and platform activity.
Data Protection Officer: privacy@889jili.app
General support: support@889jili.app
Platform: 889jili.app
What Personal Data We Collect
The personal data 889jili collects falls into the following categories. We only collect data that has a clear, legitimate purpose in providing and improving the platform. We do not collect data speculatively.
| Category |
Examples |
Required? |
| Identity data |
Full legal name, date of birth, government-issued ID details |
Yes — for KYC verification |
| Contact data |
Email address, mobile number, residential address |
Yes — for account and support |
| Financial data |
GCash number, Maya account, bank account details, card last four digits |
Yes — for cashier |
| Transaction data |
Deposit amounts, withdrawal history, bet records, game activity |
Yes — automated |
| Device and session data |
IP address, browser type, device model, session timestamps, login history |
Yes — automated |
| Communications data |
Support chat transcripts, emails, dispute submissions |
When you contact us |
| Preference data |
Responsible gaming settings, marketing opt-in status, notification preferences |
When you set them |
889jili does not collect sensitive personal information — such as racial or ethnic origin, political affiliation, religious beliefs or biometric data — unless required by a specific regulatory obligation and disclosed to you at the point of collection.
How We Collect Your Data
Directly from you
Most of your personal data comes directly from you: when you register an 889jili account, submit identity verification documents, make a deposit, request a withdrawal, contact support or update your account settings. Every form or input where you provide information is a direct collection point.
Automatically during your use of the platform
When you log in to 889jili, your device, browser and session information is recorded automatically. This includes your IP address, the pages you visit within the platform, the games you play and how long your sessions last. This data is collected through server logs and, where applicable, cookies and similar tracking technologies.
From payment processors and verification services
When you deposit using GCash, Maya, BDO, BPI or any other 889jili cashier method, the payment processor confirms transaction success or failure and transmits relevant transaction reference data to 889jili. Identity verification partners may return confirmation results from document checks. 889jili does not store raw payment credentials — card numbers and full bank account details are handled by the respective payment processor.
Why We Use Your Data
889jili uses your personal data for the following specific purposes. Every use listed here has a defined legal basis, described in the next section.
- Account management: Creating and maintaining your 889jili account, verifying your identity and managing your profile settings.
- Financial transactions: Processing deposits and withdrawals, reconciling transactions and maintaining accurate financial records of your account activity.
- Regulatory compliance: Meeting Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under applicable Philippine law and regulations. 889jili is required by regulation to verify member identities and monitor transactions for suspicious activity.
- Fraud prevention and security: Detecting and preventing account takeover, payment fraud, multi-accounting and other forms of abuse. Session and device data are the primary tools for this.
- Platform operation and improvement: Understanding how members use the platform, identifying technical issues and improving the overall 889jili experience.
- Responsible gaming: Monitoring gaming patterns to identify members who may be exhibiting problem gambling behaviour and enabling the delivery of responsible gaming tools including deposit limits and self-exclusion.
- Customer support: Responding to your questions, resolving disputes and communicating about your account status or transactions.
- Marketing (optional): Sending you promotional offers, VIP Club updates and platform news — only where you have opted in to receive such communications.
Legal Basis for Processing
Under the Data Privacy Act of 2012, 889jili processes your personal data on the following legal bases:
- Contractual necessity: Processing required to fulfil the agreement between you and 889jili when you register an account and use the platform — including account management, cashier operations and dispute resolution.
- Legal obligation: Processing required to comply with Philippine law, including KYC and AML requirements applicable to licensed gaming operators.
- Legitimate interest: Processing for fraud prevention, platform security, technical operations and improving the service — where such interests do not override your rights.
- Consent: Marketing communications and non-essential cookies, where you have explicitly opted in. You may withdraw consent at any time through your account settings or by contacting the DPO.
Data Sharing
889jili does not sell your personal data. We do not share your personal information with third parties for their own marketing purposes. Data is shared only in the following limited circumstances:
- Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank and other cashier partners receive the minimum transaction data required to process deposits and withdrawals.
- Identity verification partners: Third-party KYC service providers receive identity documents and personal details to perform verification checks on behalf of 889jili.
- Technology service providers: Cloud hosting, platform infrastructure and security monitoring services that operate under data processing agreements with 889jili and are not permitted to use data for their own purposes.
- Regulatory authorities: Government agencies, law enforcement and regulatory bodies may receive data where required by law, court order or to protect public interest.
- Responsible gaming bodies: In limited circumstances and where required by applicable rules, data may be shared with self-exclusion registries to prevent re-registration by excluded members.
All third parties with whom 889jili shares personal data are required to handle it securely and in accordance with the Data Privacy Act and any applicable contractual obligations with 889jili.
Data Retention
889jili retains your personal data for as long as necessary to fulfil the purposes described in this policy and to comply with legal and regulatory requirements. In practice, this means:
- Active account data is retained for the duration of your 889jili membership.
- Financial transaction records are retained for a minimum of five years after the transaction date, in accordance with Philippine financial regulations.
- KYC and identity verification records are retained for a minimum of five years after account closure or the last transaction, whichever is later.
- Support communications are retained for up to three years after the closure of the relevant support interaction.
- Device and session logs are retained for up to twelve months for security and fraud prevention purposes.
After the relevant retention period expires, data is securely deleted or anonymised so it can no longer be associated with you. Where anonymised data is retained for statistical or analytical purposes, it is no longer personal data under the Data Privacy Act.
Security Measures
889jili uses technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:
- Encryption of data in transit using industry-standard TLS protocols between your device and the 889jili platform.
- Encryption of sensitive data at rest within 889jili's systems, including financial records and identity documents.
- Access controls that restrict internal access to personal data on a need-to-know basis. Staff who do not require access to specific data categories for their role do not have it.
- Regular security assessments and monitoring for unusual access patterns or potential breaches.
- Multi-factor authentication options for member accounts to reduce the risk of unauthorised login.
Your responsibility too: Technical security on 889jili's side is only half the equation. Keep your login credentials private, do not share your password with anyone and enable any available two-factor authentication on your account. Contact support immediately if you suspect unauthorised access.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 889jili will notify the National Privacy Commission and affected members in accordance with the obligations under the Data Privacy Act and its implementing rules.
Cookies and Similar Technologies
889jili uses cookies and similar technologies on the platform to enable core functionality, maintain your logged-in session, remember your preferences and, where you have consented, support analytics and marketing.
Strictly necessary cookies
These cookies are required for the 889jili platform to function. They maintain your login session, store your security token and ensure the cashier and game lobby work correctly. You cannot opt out of strictly necessary cookies without breaking core platform functionality.
Analytics cookies
With your consent, 889jili uses analytics tools to understand which parts of the platform are used most, how long members spend in different sections and where technical errors occur. This data helps improve the 889jili experience over time. It is not used to build personal profiles for advertising purposes.
Marketing cookies
Where you have opted in to marketing communications, marketing cookies may be used to track whether promotional messages led to platform visits or registrations. These are strictly opt-in and can be withdrawn at any time through your account settings or browser controls.
You can manage cookie preferences in your 889jili account settings or through your browser settings. Disabling non-essential cookies does not affect your ability to use the main platform features.
Your Data Rights
Under the Data Privacy Act of 2012, you have specific rights regarding the personal data 889jili holds about you. These rights apply regardless of your VIP tier or account activity level. To exercise any of them, contact the 889jili Data Protection Officer at privacy@889jili.app with your account reference and a clear description of your request.
Right to access
Request a copy of the personal data 889jili holds about you and information about how it is used.
Right to rectification
Request correction of inaccurate or incomplete personal data in your 889jili account.
Right to erasure
Request deletion of your data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Right to restrict processing
Request that 889jili limit how your data is used while a dispute or accuracy concern is being resolved.
Right to portability
Receive a copy of data you have provided to 889jili in a structured, machine-readable format where technically feasible.
Right to object
Object to processing based on legitimate interest, including direct marketing. Objecting to marketing takes effect immediately upon request.
889jili will respond to data rights requests within thirty days. Some requests may require identity verification before we can action them. Where a request conflicts with a legal retention obligation — for example, the five-year AML record requirement — we will explain that limitation clearly rather than simply refusing.
If you believe your data rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph. We encourage you to contact the 889jili DPO first so we have the opportunity to resolve the concern directly.
Children and Minors
889jili is strictly an adult platform. The minimum age for registration is 21 years old. 889jili does not knowingly collect personal data from persons under 21. If we discover that an account has been created by a minor, the account will be immediately suspended, any balance forfeited and all associated personal data deleted in accordance with the Data Privacy Act.
Parents or guardians who believe a minor has registered an 889jili account should contact support@889jili.app immediately with available account details. We take these reports seriously and will act promptly.
Changes to This Policy
889jili may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or data processing practices. When material changes are made — those that meaningfully affect how your data is used or your rights as a member — 889jili will notify you by email and through an in-platform notification at least fourteen days before the change takes effect.
The effective date at the top of this document always reflects the current version. Minor clarifications or formatting changes that do not affect the substance of the policy may be made without advance notice. The current policy is always accessible at this URL. Continued use of the 889jili platform after a policy update takes effect constitutes acceptance of the revised version.
Contact the Data Protection Officer
For any questions about this Privacy Policy, to exercise your data rights or to raise a data-related concern, contact the 889jili Data Protection Officer directly. Please include your full name, registered email address, account reference number and a clear description of your request or concern.
Data Protection Officer email: privacy@889jili.app
General support: support@889jili.app
Response time: Within 30 days for formal data rights requests; within 5 business days for general privacy queries
If your concern relates to a specific account transaction, game settlement or bonus dispute rather than a data protection matter, use the general support channel — those queries are handled by the support team rather than the DPO and will be resolved faster through the correct channel.